Japanese fluoropolymer manufacturer, Junkosha, best known for its peelable FEP Heat Shrink Tubing and PTFE Liners, is staying true to its word by actively expanding capacity across its interventional medical component manufacturing sites. The company has announced the building of a new facility in Kasama, Japan, planned for 2025. Junkosha’s target is to implement a four times growth across the PTFE Liner products and three times growth across its peelable FEP Heat Shrink Tubing portfolio. An announcement to meet customer needs was made last year and the ramping up of capacity is now underway with onboarding in February. The rollout of new equipment will continue over the next 18 months until capacity goals have been hit.

As a sector, medical technology is now more than ever an essential source of innovation that continually drives new interventional therapies. The devices and the components that enable new treatments constitute a vital market for patient wellbeing. It is therefore critical the sector responds to not only build a resilient supply chain, but also continues to make sure that interventional medical products are always available in order to serve the needs of customers and improve patient care long-term.

Joe Rowan, President & CEO of USA and Europe for Junkosha, explains: “In response to the ongoing market disruption, Junkosha is continuing to aggressively invest in new capacity and is in the process of installing and validating new equipment as part of its long-term roll-out program. Over the next two years, Junkosha will be making a substantial investment into its medical component manufacturing plants, with the aim to multiply output by a factor of up to four times. Overall, our commitment to supporting the supply of fluoropolymer components to this vital sector remains absolute. We believe that providing the necessary transparency will enable device manufacturers to make informed decisions regarding inventory management.”

Alongside its ambitious expansion activities, Junkosha is also continuing to abide by its Customer Charter, which it launched in September 2022. The Customer Charter describes Junkosha’s aspiration to be the best long-term partner by working alongside customers to fulfil their unmet needs.

“Junkosha’s Charter provides our customers with a blueprint for what they can expect from our teams. It also outlines a framework from which our teams can act quickly while exercising judgement that is consistent with our brand values,” concludes Rowan.

Customer Charter Enclosed below:

Junkosha’s Customer Service Charter: Our Promise to Customers

Building on our 68-year legacy, we have a long-standing pedigree of technology innovation and being easy to do business with. Based on this, our aspiration is to be the best long-term partner by working alongside our customers to fulfil their unmet needs. We promise to conduct ourselves according to the following principles:

RESPONSIVE

The ability to respond to each customer’s needs and questions. At the heart of this is the desire to collaborate effectively with partners and to be easy to do business with. Key attributes we aspire to include:

• Listening to understand
• Creating an agile culture that can adapt to circumstances
• Providing a reliable service by setting realistic expectations

FIRST CLASS

Doing the best we can do not only in pursuing the highest quality standards but also in every aspect of our business interactions. Key attributes include:

• Acknowledging our mistakes and providing solutions to the best of our ability
• Providing expertise based on our experiences
• Delivering precision through the highest quality products
• Consistently delivering the highest levels of performance

ENABLING

We enable our customers to take their technologies to the next level.